Tarandeep Singh, Dr. Bhavneet Kaur, Dr. Deepti Kakar, and S. K. Shabnam Kumari, “Effect of SRM (Student Relationship Management) on Student Satisfaction: A survey-based analysis on undergraduates across various computer education institutes in Patiala, Punjab”, ijrss, vol. 5, no. 12, pp. 108–115, Dec. 2024.